Potential Issue Installing Trimble Positions Desktop through RDP

When installing Trimble Positions Desktop add-in through a Remote Desktop Connection (RDP) in an enterprise environment, you may experience an apparent hang at the end of the installation. The last dialog you see will display the message “Please wait while the application is preparing for the first use” under the title “Windows Installer Coordinator”.

Thanks to some great detective work by a customer, the issue is a result of an incompatibility with the Embedded MSI technology (linked installers) and the Windows Installer coordinator as described in this Microsoft Support article. The workaround is to disable the Windows Installer RDS Compatibility (e.g., via Group Policy) for the duration of the installation.

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