Positions ArcPad Extension for Windows – Installation Problems

In August of this year, we released the long-awaited Positions ArcPad extension for Windows.  The 10.0.0.2 installation package includes installers for both Windows and Windows Mobile.  For those of you who have installed the Positions ArcPad extension on Windows, you likely have come across some errors either during installation or when trying to run ArcPad.  Unfortunately, the installer for Windows is missing a required Microsoft Visual C++ runtime redistributable.

To rectify this:

  1. Download the Visual C++ 2008 SP1 Redistributable Package ATL Security Update from Microsoft: http://www.microsoft.com/en-us/download/details.aspx?id=11895. As ArcPad is a 32-bit application, you will only need the x86 version (vcredist_x86.exe).
  2. Uninstall Positions ArcPad extension.
  3. Uninstall ArcPad.
  4. Install the runtime redistributable.
  5. Re-install ArcPad.
  6. Re-install Positions ArcPad extension.

That should resolve the problem.  We’ve heard reports of it working without steps 3 and 5 but included them here regardless.

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